By completing the booking form, you confirm the Terms and conditions and accept them on behalf of the persons on this booking form.

The price of the trip includes: Private Ground transport (car and fuel in 44), Safari guide, entry cost to all parks mentioned in the itinerary, all activities mentioned (boat, and so on), all meals and accommodation. This is if nothing else has been agreed.

Price does not include: International flights (unless special agreement), insurance, visa fees, beverages, items of personal use, and tips. 

Adjustments after booking: If you want to make changes to your itinerary after booking, we will arrange for this if it is possible. Note that the dates for gorilla and chimpanzee trekking cannot be adjusted after booking.

Changes in the itinerary: In the case of unforeseen circumstances (such as road closures, bad weather, security conditions, or problems with hotels) Adventrip Uganda Ltd reserves the right to make adjustments to the itinerary. You will of course be informed about this as soon as possible.

Payment: We will ask you for a down payment in connection with making the booking (this payment always includes the Gorilla permits/Chimpanzee permits since these have to be secured right away). At the latest one month before the start of the safari, full payment should be made (unless other terms have been agreed). Bookings made within one month of departure must be paid in full in connection to the booking. After receipt of the first down payment Adventrip will take the necessary steps to secure bookings of facilities and activities specified in the itinerary.

Means of payment: Payment from can be done through bank transfer and credit card payments for international travelers to our account in Uganda. Transfer fees are paid by the client. We Do not accept payment in cash.

During the safari: The animals in the parks are wild so no guarantees can be given of good sightings during game drives or trekking, but rangers and our guides will do their very best to make sure you get a great experience. Adventrip Uganda Ltd reserves the right to refuse any client behaving in a way that can cause danger/inconvenience to any third party, or damage to property, environments, or ecosystems to continue the trip. In such a case no refunds will be made and Adventrip will not be liable for expenses occurring due to termination.

Vehicles: We always make sure we offer our clients cars that are in a roadworthy condition. Despite this, punctures, breakdowns, damage, or any other delay can occur due to poor road conditions that are out of our control, for this no liability can be accepted.

CANCELLATIONS:

More than 90 days to start the safari full Refund

Between 59-30 days to start of safari: 25% cancellation charge.

Less than 30 days to the start of the safari: 100% cancellation charge.

Gorilla permits and Domestic flights are excluded from the percentages above and are 100% non-refundable.

Complaints: Any issues that occur during the safari should be reported immediately to the guide and we'll do our best to resolve it. If an issue has not been solved to the client's satisfaction a written complaint should be e-mailed to us no later than 30 days after finishing the safari.

Liability: Adventrip Uganda Ltd cannot accept liability or pay compensation for unforeseen circumstances that are out of our control. This includes flight delays/cancellations, war/threat of war, riots, civil unrest, terrorist attacks, border closure, acts of the government, strikes, thefts, epidemics, road closure, natural disasters, extreme weather conditions, fire, technical/mechanical problems to transport due to bad roads and similar events beyond the company's control.

Insurance: It is the client's responsibility to make sure that they have sufficient coverage with travel insurance.

Health: It is the responsibility of the client to ensure that proper medical precautions (immunizations and so on) have been taken.

COVID-19 – Since we are moving away from the Pandemic, Moving Forward, All Bookings Made in 2023, will be affected by the Current Supplier's Booking Terms that is Uganda Wildlife Authority/Rwanda Development Board and Hotel/Lodges and Camps and other suppliers- If Gorilla and Chimp permits were purchased there won't be refund by Uganda Wildlife authority or Rwanda Developments Board and these permits are still non-refundable can be rescheduled only ONCE to a new Date. If not, this will lead to the loss of the gorilla and chimp permits.